Privacy Policy

1. Introduction

bit86.cam ("bit86," "we," "us," or "our") is committed to protecting the privacy and security of personal information collected from users ("you," "your," or "player") of our online casino and sports betting platform. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of your personal data when you access or use the bit86 Service, including our website, mobile applications, and related services.

This Privacy Policy forms an integral part of our Terms and Conditions and should be read in conjunction with those Terms. By creating an account with bit86, accessing our Platform, or using our Service in any manner, you acknowledge that you have read, understood, and consent to the data practices described in this Privacy Policy. If you do not agree with this Privacy Policy, you must immediately discontinue use of the bit86 Service.

We recognize the importance of your personal information and are dedicated to handling it with the utmost care and responsibility. bit86 complies with applicable data protection laws and regulations, including those governing online gambling operations in the Philippines and internationally recognized privacy standards. Our privacy practices are designed to ensure transparency, give you control over your information, and maintain the security of data entrusted to us.

2. Information We Collect

2.1 Personal Information You Provide

When you register for a bit86 account, we collect personal information necessary to verify your identity, comply with legal obligations, and provide our Service. This information includes:

• Identity Information: Full legal name, date of birth, nationality, gender, and government-issued identification numbers as required for verification purposes.
• Contact Information: Email address, residential address, postal code, mobile phone number, and preferred communication methods.
• Financial Information: Payment method details including GCash account information, bank account numbers for BPI, BDO, UnionBank or other Philippine banks, cryptocurrency wallet addresses, and transaction history.
• Account Credentials: Username, password, security questions and answers, and authentication credentials.
• Verification Documents: Copies of government-issued identification cards, passports, driver's licenses, utility bills, bank statements, or other documents required for Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance.

2.2 Information Collected Automatically

When you use the bit86 Platform, we automatically collect certain information about your device, browsing behavior, and interaction with our Service:

• Device Information: IP address, device type and model, operating system, browser type and version, screen resolution, and unique device identifiers.
• Usage Data: Pages visited, features accessed, games played, bets placed, time spent on Platform, navigation patterns, and interaction with promotional materials.
• Location Data: General geographic location derived from IP address to ensure compliance with geographic restrictions and applicable gambling laws.
• Transaction Information: Deposit amounts, withdrawal requests, bonus claims, betting history, game outcomes, and account balance information.
• Communication Records: Customer support interactions, email correspondence, live chat transcripts, and feedback submitted through our Platform.

2.3 Information from Third Parties

We may receive information about you from third-party sources, including payment processors, identity verification services, fraud prevention providers, and marketing partners. This information is used to verify your identity, prevent fraudulent activity, and enhance our Service in accordance with applicable laws.

3. How We Use Your Information

bit86 collects and processes your personal information for the following legitimate business purposes:

3.1 Service Provision and Account Management

• Creating and maintaining your bit86 account
• Processing deposits, withdrawals, and financial transactions
• Facilitating gameplay, processing bets, and distributing winnings
• Managing bonuses, promotions, and VIP rewards programs
• Providing customer support and responding to inquiries
• Communicating important account information and service updates

3.2 Legal and Regulatory Compliance

• Verifying your identity and age to ensure compliance with minimum age requirements (21+ for bit86)
• Conducting Know Your Customer (KYC) and Anti-Money Laundering (AML) checks as required by law
• Detecting and preventing fraud, money laundering, and other illegal activities
• Complying with licensing requirements, regulatory obligations, and court orders
• Maintaining records for audit and legal purposes
• Cooperating with law enforcement and regulatory authorities when legally required

3.3 Platform Improvement and Security

• Analyzing usage patterns to improve Platform functionality and user experience
• Developing new features, games, and services
• Protecting against unauthorized access, security breaches, and technical issues
• Monitoring for irregular betting patterns and potential problem gambling behavior
• Enforcing our Terms and Conditions and other policies

3.4 Marketing and Communications

• Sending promotional materials about new games, bonuses, and special offers (with your consent where required)
• Personalizing marketing communications based on your preferences and gaming activity
• Conducting surveys and gathering feedback to improve our Service
• Notifying you about changes to our Terms, policies, or Service features

4. Information Sharing & Disclosure

bit86 does not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following circumstances:

4.1 Service Providers

We engage trusted third-party service providers to perform functions on our behalf, including payment processing, identity verification, customer support, data analytics, fraud detection, and IT infrastructure management. These service providers have access to personal information only as necessary to perform their functions and are contractually obligated to protect your data and use it solely for the purposes we specify.

4.2 Legal and Regulatory Requirements

We may disclose your information when required by law, legal process, court order, or government request. This includes disclosures to law enforcement agencies, regulatory authorities, tax authorities, or other governmental bodies when necessary to comply with legal obligations, investigate potential violations, or protect the rights, property, or safety of bit86, our users, or the public.

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of company assets, your personal information may be transferred to the successor entity. You will be notified of any such change via email or prominent notice on our Platform, and the new entity will be required to comply with this Privacy Policy regarding your information.

4.4 Fraud Prevention and Security

We may share information with fraud prevention services, security providers, and other online gambling operators to detect and prevent fraudulent activities, identify problem gambling patterns, and maintain the integrity of online gaming ecosystems. Such sharing is conducted in accordance with applicable data protection laws and industry standards.

4.5 With Your Consent

We may share your information with third parties when you have given explicit consent for such disclosure, such as when participating in co-branded promotions or opting into services provided by our partners.

5. Data Security Measures

bit86 employs industry-leading security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our comprehensive security framework includes:

• Encryption: All sensitive data transmitted between your device and our servers is protected using 256-bit SSL/TLS encryption, the same security standard used by financial institutions.
• Secure Storage: Personal information is stored on secure servers with restricted access, protected by firewalls, intrusion detection systems, and regular security audits.
• Access Controls: Access to personal information is restricted to authorized personnel only, based on role-based access controls and the principle of least privilege. All access is logged and monitored.
• Payment Security: Financial transactions are processed through PCI-DSS compliant payment processors. bit86 does not store complete credit card numbers or sensitive payment credentials on our servers.
• Regular Security Assessments: We conduct periodic vulnerability scans, penetration testing, and security audits to identify and address potential weaknesses.
• Employee Training: All bit86 employees with access to personal information receive regular training on data protection, security best practices, and privacy obligations.
• Incident Response: We maintain a comprehensive incident response plan to address any data breaches or security incidents promptly and effectively.

While we implement robust security measures, no method of electronic transmission or storage is completely secure. You acknowledge that you provide information at your own risk. We encourage you to use strong passwords, enable two-factor authentication where available, and take precautions to protect your account credentials.

6. Cookies & Tracking Technologies

The bit86 Platform uses cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. Cookies are small text files stored on your device that help us recognize you during subsequent visits and remember your preferences.

6.1 Types of Cookies We Use

• Essential Cookies: Required for Platform functionality, including authentication, security, and session management. These cannot be disabled without affecting core features.
• Performance Cookies: Collect anonymous information about how visitors use our Platform, helping us improve performance and user experience.
• Functionality Cookies: Remember your preferences, language settings, and customization choices to provide a personalized experience.
• Marketing Cookies: Track your browsing habits to deliver relevant advertisements and measure campaign effectiveness. These cookies are placed with your consent where required by law.

6.2 Managing Cookies

Most web browsers allow you to control cookies through browser settings. You can configure your browser to refuse all cookies, accept only essential cookies, or notify you when cookies are being sent. However, disabling certain cookies may limit your ability to use some Platform features. For detailed information about managing cookies in your specific browser, consult your browser's help documentation.

7. Data Retention

bit86 retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary depending on the type of information and applicable legal requirements:

• Account Information: Retained for the duration of your active account and for a period of at least five (5) years after account closure to comply with regulatory requirements and address potential disputes.
• Transaction Records: Financial transaction data is retained for a minimum of seven (7) years as required by anti-money laundering regulations and tax laws.
• Identification Documents: KYC documents are retained for five (5) years following account closure or as required by applicable regulations.
• Marketing Communications: Contact information for marketing purposes is retained until you withdraw consent or request deletion.
• Anonymized Data: We may retain aggregated, anonymized data indefinitely for statistical analysis and business intelligence purposes, as such data cannot identify you personally.

When personal information is no longer required, we securely delete or anonymize it in accordance with our data retention and destruction policies.

8. Your Privacy Rights

Subject to applicable data protection laws, you have the following rights regarding your personal information:

• Right to Access: You may request a copy of the personal information we hold about you, including details about how it is processed.
• Right to Rectification: You can request correction of inaccurate or incomplete personal information through your account settings or by contacting customer support.
• Right to Erasure: You may request deletion of your personal information, subject to legal obligations that require us to retain certain data (e.g., regulatory compliance, fraud prevention).
• Right to Restriction: You can request that we limit processing of your personal information in certain circumstances, such as when contesting accuracy or objecting to processing.
• Right to Data Portability: Where technically feasible, you may request your personal information in a structured, commonly used, machine-readable format.
• Right to Object: You can object to processing of your personal information for direct marketing purposes at any time by adjusting your communication preferences or unsubscribing from marketing emails.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time, though this does not affect the lawfulness of processing conducted prior to withdrawal.

To exercise these rights, contact our Data Protection Officer using the contact information provided in Section 13. We will respond to your request within thirty (30) days or as required by applicable law. Please note that certain rights may be subject to limitations based on legal obligations or legitimate business interests.

9. International Data Transfers

bit86 operates internationally and may transfer your personal information to servers and service providers located outside the Philippines. When we transfer data internationally, we implement appropriate safeguards to ensure your information receives adequate protection, including:

• Using standard contractual clauses approved by data protection authorities
• Ensuring recipient countries provide adequate data protection as recognized by Philippine authorities
• Requiring service providers to implement appropriate technical and organizational security measures
• Conducting due diligence on third-party processors to verify their data protection practices

By using the bit86 Service, you acknowledge and consent to the international transfer of your personal information as described in this Privacy Policy.

10. Children's Privacy

The bit86 Service is strictly intended for individuals who are twenty-one (21) years of age or older. We do not knowingly collect, use, or disclose personal information from individuals under the age of twenty-one (21). If you are under 21 years of age, you must not access or use the bit86 Platform.

If we become aware that we have inadvertently collected personal information from a minor, we will take immediate steps to delete that information from our systems and terminate the associated account. If you believe we have collected information from a minor, please contact us immediately using the contact information in Section 13.

Parents and guardians are encouraged to monitor their children's online activities and help enforce this Privacy Policy by instructing minors not to use our Service.

11. Third-Party Links

The bit86 Platform may contain links to third-party websites, applications, or services that are not owned or controlled by bit86. This Privacy Policy applies solely to information collected by bit86. We are not responsible for the privacy practices, content, or security of third-party sites.

When you click on a third-party link or access a third-party service, you leave the bit86 Platform and are subject to that third party's privacy policy and terms of use. We encourage you to review the privacy policies of any third-party sites you visit. bit86 does not endorse and is not liable for any content, products, or services provided by third parties.

12. Changes to This Privacy Policy

bit86 reserves the right to modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will notify you by email to the address associated with your account and by posting a prominent notice on our Platform.

The "Last Updated" date at the top of this Privacy Policy indicates when it was most recently revised. Your continued use of the bit86 Service following notification of changes constitutes acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If you do not agree with any changes to this Privacy Policy, you must discontinue use of the Service and may request account closure by contacting customer support.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:

Data Protection Officer
bit86.cam
Email: [email protected]

We are committed to addressing your privacy concerns promptly and transparently. We will respond to all legitimate requests within thirty (30) days or as required by applicable data protection laws.

For general customer support inquiries not related to privacy matters, please use the contact information available on our main website or access our 24/7 live chat support.